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When I do Interviews I usually speak with great and interesting personalities. It is always fun and very interesting to know more about the person, their vision, their spirit. It kind of impresses me to hear their story.
Of course everyone is different and sometimes writing about someone it not as easy as it might seem. You have to try to find the right way to ask questions and to get answers. Because if you get “Yes” “NO” “maybe” doesn’t make a nice Interview.
But on the other hand you meet people you talk to them and you instantly feel that sort of connection. You ask your questions and you enjoy talking to each other. This is what happened with Artur Gerber. He is that kind of person – open, friendly, and funny, too.
He seems like a down to earth person. Someone who appreciates the people around him.
He has been working in the Hotel business since his training. That’s pretty long. You definitely have to love what you do. Otherwise you wouldn’t do that for so long.
TUI´s decision to bring him on board in order to create a new brand experience wasn´t to difficult, because he is an expert.
I met Artur Gerber in Turkey at TUIBLUE Palm Garden Hotel. It was a press trip to get to know the new brand TUIBLUE. A brand that is totally fresh and new and has a lot to offer to the clients. It was a wonderful press trip (btw). I will write another post about it very soon. I have to sort out first all my material. 😉
Anyway who exactly is this guy that I’m talking about? He is the new CEO of TUI Hotel Betriebsgesellschaft mbH. Meaning – he will mainly establish and grow the new brand TUIBLUE. I asked exactly 5 questions. Which I would describe fast and on point.
Mr. Gerber why TUIBLUE?
TUIBLUE is something special. I know, I know everybody says something like this about his brand. But really it is special. Starting with a great, open-minded and innovative team. They are really good and it makes a lot of fun working together. We all believe in this new concept.
What’s so special at TUIBLUE?
TUIBLUE is more of an international brand. But besides that it is designed really individually for people who want to do the best out of their “Club vacation”.
That’s exactly the point. You can have a typical all-inclusive vacation where you don’t have to worry about anything and relax the whole day at the pool/sea. But you can also achieve a great and totally individual vacation. If you are interested in sports for example, you will love BLUEFIT.
Just another example. You have the wife who wants to relax with a great book and a good cocktail in her hand. The kids play in the kids club with our extensive program. The husband wants to get fit in two weeks but without having to isolate from the family. He can get an individual program from our personal trainer with sports and food scheduled. He can enjoy our slow Smoothies and train outside in the green. This is all possible at TUIBLUE.
In fact there are 5 priority topics in this new concept:
BLUEFIT (for body and soul), culinary (authentic, typical and healthy food), technology (extremely good wireless, Apps, iPads), Design (definitely important for the mind and eyes) and of course the adventure. And believe me – we offer quite a variety of adventurous experiences if that is what you want.
You may think – that sounds expensive. Maybe it sounds like that but it isn’t. We start with a week All-incl. price between 550,-€ and 600,-€.
To me you seem like a really innovative thinker. How about bloggers and social media…?
Oh thanks. And yes we (our team and I) are really up-to date with social media as a way to communicate. We think that bloggers are important in our business and we are open to work with them too. We love Technology (as you could experience in our Hotel) and social media is really a big thing. We know that travel blogs have a deep impact on the travel industry. We are looking forward to connect even more with travel bloggers and of course you as our potential future clients.
There are lots of discussions on the fact – is an influencer really valuable for the business. And why should they pay for bloggers anyway. Most companies have no budget for that. What about you? Do you think the same?
Due to many surveys we know that Influencer are valuable. We definitely integrate that kind of work into our marketing strategy. And as everything that plays a role in marketing has to have a budget. So my answer is – No. I have a different opinion on the importance of Influencers. Because in my (our) opinion we do value Bloggers and we do have a marketing budget for the collaboration with an Influencer. I believe that there will be a lot of changes in the next few years in this business. Especially with all that new platforms, tools and Influencers. It will be exiting to watch and actually be part of that change.
Life motto?
Do it with passion or not at all.
I believe 100% in this motto. If you do something with passion it will work out sooner or later. But if you do things just because you have to do that without any kind of passion then you will not achieve excellence and greatness.
14 Comments
Very interesting concept. Hotels often only focus on comfort and forget to personnalize the offer to the needs of their guests. It’s exactly what I’m launching through my holidays rentals. I don’t want to only offer an accommodation, but I want to give foreigners the possibility to experiment the art of life “à la française” by tailoring their stay. I think it’s not so easy to visit France for people who don’t speak French. We really have a lot of things to improve in this matter…
Exactly Stephanie. For big companies it’s even more difficult to be more individual. If you are a small company you are more flexible to try new things.
Sure. I was thinking of the little guesthouses in Asia. They generally forget that people also choose them for the “local” side.
Yes you are right and that’s a shame because most of the places are wonderful. It would be so easy to offer more of this “services”.
So true! I’ve begun to “work” with the tribal state of Chhattisgarh in India on this topic. I say “work” but for now I did it for free as I’m in love with this part of India and want to help them. But some of my Indian friends want us to open a few guesthouses in different places of India. Not only it will provide a better standard of service, but we will also create some job opportunities for the locals.
Stéphanie, that sounds amazing. I’m pretty sure that this Guesthouses will be successful. You have all the experience and know-how to make them successful.
This sounds awesome. He seems really thoughtful towards his customers and it makes me wish I could get access to a tuiblue easily from where I live.
I think it will be definitely more international very soon.
Cool concept and never heard about them before. This is definitely getting a more customized experience.
It’s a really new concept. Right now you have only two Hotels in Turkey from TUIBLU.
Interesting to start a brand in this day when there are such established moguls. I’ll be interested to see how it grows and spreads.
I think it will work. TUI it’s not a new company. They have all the experience and the money to let this concept work…. But we will se. 😉
Sounds interesting. Back here we have a nice program by Club Mahindra which kind of does the same thing. Have experienced it a couple of times and loved it.
Sounds great Ami. Have you posted something about that club on your blog?